Elemis have developed an eye and lip make-up that is gentle on the skin whilst being tough on make-up. The bi-phase combines an oil that is necessary to get rid of even the most stubborn of make-up while the water phase cools and refreshes the skin. The strong anti-oxides of white tea help protect the skin against sun damage, white flowers tone and hydrate and spring water encourages the development of lipids.
You have to give the bottle a really good shake before you use the remover to get a combination of oil and water onto a cotton wool pad. The water and oil are never going to mix so you really can't shake it up too much. I found this worked best if you leave the cotton wool pad on your eyelid for 30 seconds or so to really let the oil dissolve any make-up. Then all you need to do is gently sweep the pad over your eyelid to take off any mascara etc. This stops you having to go over the area again with more product so reduces irritation. It took all my make-up off, and even though it is an oil it is much lighter than coconut oil so didn't leave a film on my eyes. The water helps to cool your skin and leave your eyes feeling fresh and clean.